Support & Growth Retainers
A senior product team on call, for less than one full-time hire.
Software is never finished. Dependencies age, OS versions change, customers ask for more, and the roadmap keeps growing. A retainer gives you a dedicated slice of our senior team every month to handle all of it.
Retainers cover the full spectrum: bug fixes with guaranteed response times, security patching, performance tuning, and — on Scale plans — a steady cadence of new feature delivery with the same rigor as a full project.
Hours roll over within the quarter, priorities reset monthly with you, and you always see exactly where the time went.
What we deliver
Six ways this shows up in real engagements — each scoped to your business, never lifted from a template.
Guaranteed response times
P1 issues acknowledged in 2 business hours on every plan.
Feature development
A monthly sprint of roadmap work, planned with you, demoed to you.
Dependency & security patching
Frameworks, libraries, and OS targets kept current before they break.
Performance & cost tuning
Continuous monitoring with monthly optimization passes.
Monthly reporting
Plain-English reports: what shipped, what it cost, what is next.
Quarterly roadmapping
A senior architect in the room for your planning, every quarter.
What you can expect
Not vibes — commitments. These are the results we design the engagement around, in writing, before we start.
P1 response in 2 business hours, guaranteed in writing
Zero surprise breakages from OS or dependency updates
A predictable monthly line item instead of emergency invoices
Roadmap velocity without recruiting a single engineer
The stack behind Retainers
Proven, hireable, boring-on-purpose technology — chosen for the decade after launch, not the demo.
Questions, answered
Straight answers to what founders and operators ask most before this kind of engagement begins.
Yes, within the quarter. Quiet months bank hours for busy ones; we true up at quarter end so you never pay for time you did not use.
Yes. We start with a paid onboarding audit (one to two weeks) to learn the codebase, add monitoring, and fix the scariest issues. After that it is covered like any of our own builds.
Retainer clients get priority overflow at a discounted hourly rate, or we scope the extra work as a mini-project. Either way you approve the cost before we start.
Something we didn't cover? Ask us directly — a senior engineer answers, not a sales script.
Ready to build Retainers?
The build costs nothing — services run from $35/mo once delivered. Book a free strategy call — you'll get an honest read on fit and your product plan in writing, whether or not you hire us.
Free strategy call · $0 until your product is finished · From $35/month